bank merger letter to customers

If drafted correctly, direct marketing letters can be one of the most effective marketing tools for your business. To write a business letter to customers, use a professional-looking letterhead that features your business name or logo. Your accounts and services will also remain the same. The bank must refer to specific regulations for notice requirements on loans, deposit accounts, branch closing, etc. We are excited to announce that [INSERT FINANCIAL INSTITUTION’S NAME YOU ARE MERGING WITH] has entered into an agreement to merge with [INSERT YOUR FINANCIAL INSTITUTION’S NAME]. Mergers and acquisitions ("M&A") of bank holding companies ("BHCs") and banks are subject to lengthy and sometimes unpredictable regulatory scrutiny and application processing between signing and closing. Well, in a merger or acquisition a letter of intent is used to determine the terms and the timing of the deal, as well as making sure that the seller will stop talking with other buyers. –Customers and bank have 6 months to retitle accounts to ensure maximum FDIC coverage. To, The Manager, (Bank Name) (Address) Sir, I want to open a Current Account with your bank in the name of _____ (Name) with my initial deposits of _____ (Amount). Clearly state the purpose of your letter. No More Late Payments - Bill Pay Letter. [PROVIDE A SHORT SUMMARY OF YOUR FINANCIAL INSTITUTION’S HISTORY AND BACKGROUND AS WELL AS HOW THE MERGING INSTITUTION WILL STRENGTHEN YOUR INSTITUTION]. With this sometimes abrupt change, customers of the organization being acquired could react emotionally, leading to attrition and to a potential undermining of the financial models used to justify the merger … Lighthouse Bank Online Banking Users: Due to our merger with Santa Cruz County Bank, a new Business Online Banking system will be available beginning Monday, April 6, 2020. Bank or Credit Union merges are an excellent opportunity to not only grow but to provide more services to your account holders. Full text: us airways ceo's merger memo to workers. Maintaining a bank’s customer experience is a process that starts long before Legal Day One of a merger … –Customers and bank have 6 months to retitle accounts to ensure maximum FDIC coverage. They could also be response letters to respond to clients' queries or inform letters to notify the clients of important matters like discounts on products and services, relocation of offices, etc. Date. You should request your bank to block it immediately to prevent the misuse of your ATM card by someone else and apply for new debit card. Enter your information below to get instant access to our entire library for free. Dear customers, i am pleased to announce that oracle and siebel. We will also be sending you more information about new benefits and products very soon. Company Name or Letterhead Address City, State Zip. We would like to inform you of the upcoming merger of Platinum Savings and Silver Grants and Credit Services. Approximately 75% of customers of these merging banks state that they received information about the mergers from a third party, rather than their bank. If a client is required to take a certain urgent action, make sure to specify exactly what he/she is supposed to do. ... Financial Institution Letter, 46--98 (May 1, 1998). Merger and acquisition client announcement letter (template. After a comprehensive review, the Bureau has concluded that the merger of the Canadian Imperial Bank of Commerce (CIBC) and the Toronto-Dominion Bank (TD) (the Banks), as proposed, is likely to lead to a substantial lessening or prevention of competition that would cause higher prices and lower levels of service and choice for several key banking services in Canada. Rather than postpone the merger… Bank custom-ers may lose their favorite branch. I agree to comply with the rules of the bank … Date. If you don't already have an account, sign up for a free account and get access to our entire library of templates. Your merger announcement letter should solidify your company’s mission, explain anticipated changes and provide the customer with a point person to help navigate new policies and … The first step is a personalized letter from the desk of the CEO that welcomes and reassures acquired clients, placing emphasis on their value as customers. Bank … Clearly state the top benefits of the product or service you are selling, giving practical and real life examples. Letters to customers are letters written by businesses to people or organizations who buy goods and services from these businesses. Dear Customer: ... Inc. announced the signing of a definitive agreement in which the Wilber Corporation, parent company of Wilber National Bank, will merge with Community Bank System, Inc. Merger Letters to Former Customers If an individual contacts Bank Mutual after receiving a merger related mailing and states they no longer have a Bank Mutual account, or their deceased relative no … Free downloadable letter examples to help you communicate with your bank and credit union account holders. March 31, 2009 The letters you send to clients announcing a merger or acquisition should reassure in order to retain. A Customer Reference Guide will be mailed close to our conversion date detailing how your Calumet accounts and services may change. The merge will occur on [INSERT DATE] after business hours. Free downloadable letter examples to help you communicate with your bank and credit union account holders. They can also access all the presentations, playbooks, books, articles, checklists, … [INSERT YOUR FINANCIAL INSTITUTION’S NAME] was established in [INSERT YEAR]. Start the letter with a proper salutation. Customer satisfaction or customer service is another factor that varies with a merger. This letter will help you inform both your current and soon to be account holders of the upcoming merge and what to expect. Now, these reference letters portray the ingenuity of the candidate as to how diligent he is in paying off his liabilities which in turn help banks to … Lakshmi Vilas Bank (LVB) was amalgamated with DBS Bank … Answer: The bank must … What is the actual notice requirement for sending letters to customers informing them of a bank merger? –Send letter to impacted customers. You should have received a letter with our updated privacy notice and an overview of what to expect for Digital Banking downtime and when logging in the first time after the merger. If you own a business, there are many times you may find it necessary to write to your customers. Letters to clients are business letters, and therefore, they should be formal and professional. SUMMARY The above format and directions are required for all mergers This letter will help you inform both your current and soon to be account holders of the upcoming merge … PRITCHETT Merger Integration Certification Workshop Attendees, and Paid Website Subscribers can access this resource. You should inform your bank officials to take an immediate action. Alternatively, 22% of respondents said their current bank would no longer be their primary bank, while 15% of the respondents said that the acquired bank was not their primary institution. [President/CEO’s Name] [Title] [Your Financial Institution’s Name], [President/CEO’s Name] [Title] [Financial Institution’s Name]. Basically, a letter to a client can be just about anything, as long as whatever you are communicating is business-related. We know Lighthouse Bank has been a great bank for you. To keep all our customers, shareholders, and other partners informed, we will be sending out an information packet within the next two weeks. Open with a polite salutation and state the purpose of the letter right away in the first line. Begin the letter with a provocative idea that captures the recipient's attention and makes him/her want to keep reading. Change advice letter – for customer payments Author: n139653 Last modified by: n139653 Created Date: 2/13/2012 9:43:00 PM Company: National Australia Bank (Aust) Ltd Other titles: Change advice letter – for customer payments The government will provide Rs 11,700 crore to Union Bank for the merger process. Merger announcement returns with preparations. Letter to Bank for Opening a Current Account. Letters to customers are letters written by businesses to people or organizations who buy goods and services from these businesses. “Customer retention or attrition after a merger will be a direct function of how well communication is handled through the merger integration process,” says Casey Boggs, president of LT Public Relations. We value our relationship, and we are therefore committed to continue delivering the best services to our customers. Now a days, many banks are coming to people to avail loan on various categories and people do avail all but while coming to EMI (equal monthly installments), it is holding on the neck like knife and hence this thought of letter to bank to merge … It will certainly make the company stronger and more competitive in the market, and the increased resources will ensure that we are more capable of providing quality customer service in all aspects.Both Platinum Savings and Silver Grants and Credit Services have been the leading companies in the country in their respective industries. Begin the letter with a provocative idea that … Business Relocation Letter to Customers Here is a sample business relocation letter that is suitable for the customer base. If necessary, include testimonials from customers who have used the product or service. Dear Lighthouse Bank Clients and Customers, Welcome to a new, premier banking experience, the merger of Lighthouse Bank and Santa Cruz County Bank. https://blog.careerminds.com/letter-of-intent-for-your-merger-or-acquisition In fact, many of us have worked together at both banks. Letter: For customers’ sake, bank merger should be stopped Thursday, Sept. 3, 1998 | 10:13 a.m. Will Wells Fargo do to this next victim what it did to First Interstate Bank? Banks that don’t adopt more customer-centric planning methods (e.g., mapping audience behaviors to products instead of vice versa) risk delivering a broken customer experience. It is our hope that joining these two great forces together will mean greater things and a brighter future for all connected.We have decided to name the newly merged company as PS Banking. Announcement of Acquisition [DATE, ex. As we prepare this year’s annual letter to shareholders, the world is confronting ... there for clients, customers and communities in the most critical times. [INSERT YOUR FINANCIAL INSTITUTION’S NAME] is honored to serve both our new account holders and current ones. Write in a conversational style and use short paragraphs. 4. After the merger of PSU (public sector units) banks- Dena Bank, Bank of Baroda and Vijaya Bank, your account will not be closed, and you will not lose money. Manager characteristics and employee job insecurity around a. Direct marketing letters are letters written to persuade the recipients to purchase products or services in the absence of salespersons. In preparing your letter of instruction for upcoming mergers, general questions concerning mergers should be addressed to Donna Wilson, Supervising Financial Analyst at 215-574-6595 or Janet Rizzo, Manager Customer Service at … The first step is a personalized letter from the desk of the CEO that welcomes and reassures acquired clients, placing emphasis on their value as customers. You should have received a letter with our updated privacy notice and an overview of what to expect for Digital Banking downtime and when logging in the first time after the merger. In some cases, a newly merged company may experience problems at the customer service level. Direct marketing letters should be sweet and to the point. Example 3: Company merger letter. We assure you that all your records will remain properly maintained and organized. Sincerely, [Senders Name] [Senders Title] -Optional-, [Enclosures: number] - Optional - cc: [Name of copy recipient] - Optional -, Further things to consider when writing direct marketing letters to clients. Indian Bank: Indian Bank will merge with Allahabad Bank, and the combined business … 5. You will receive the most up-to-date stories, as has been the hallmark of The Daily Stratford, with the creative approach to news and events, the claim-to-fame of Stratford Press. How to Write a Business Letter to Customers. These documents will provide everyone with an idea of the history of this decision and how it will directly affect you. Most merger communication programs involve an initial welcome letter (which nails the “early” part), followed by a huge gap until the voluminous “conversion packet” arrives in the mail just … We hope that you can send us confirmation of your approval for us to send you this packet.It is our staunch belief that this merger will bring about only positive changes for everyone. It also results in capital raising which is one more beneficial aspect of merger and acquisition. They have been used by businesses to cut the cost of advertising and to inform their loyal customers about discounts and special offers. These could be welcome letters to welcome the clients to the organization, introduction letters to introduce a product or service to the clients, or thank-you letters to appreciate clients for their continued support. Sign the letter and provide your contact details. Ensure mergers between insured depository institutions (IDI) and an IDI and a noninsured institution satisfy the requirements of the Bank Merger Act and related Interstate Banking and Branching Efficiency Act.18 Deposit Insurance 19 Consider the impact on deposit insurance coverage for customers … Auto Loan Letter – Know Your Facts. While every merger or acquisition client letter should contain this type of information, it is important to think about the following considerations: You might have to modify the sections above based on whether or not your organization has gone through a merger… Learn in this article, how to write a letter, from the format given under, to inform the bank about your loss of Debit cum ATM card. There are no stated notice requirements for general notices such as welcome letters. To establish an assertive tone, be sure to write in the active voice, adding any relevant details to clarify the letter's … How many days prior to the merger/advance would the notice be required? Free downloadable letter examples to help you communicate with your bank and credit union account holders. Dear Fellow Employees: We are in the process of making a number … Dear Sirs, I hereby present to you a letter of guarantee from _____ (Company Name) who have a considerable turnover and hold a current in your bank vide no._____ duly signed and stamped, as required. J.D. We are looking forward to the numerous benefits that we can all reap from taking this step. Merger Letters to Former Customers . When you own a business, you will likely need to write letters to your customers. If during the next part of the process, where the seller goes through due diligence and they buyer acquires capital to make the purchase, goes smoothly, then the transaction will be complete. Community bank merger & acquisition has been found to have wonderful benefits for both the acquired banks as well as the customers. As a result, customer defections contribute to high failure rates and can undermine the value a merger once promised. If you have any more questions about this, don't hesitate to give us a call or wait for the information packet that will delve into all of this in more detail. You are likely not aware that there are multiple charters at First Bank & Trust, and may not even notice a merger has occurred. The merger … These letters can be addressed to specific customers or to all customers, depending on the issue. Customer Service LOUISVILLE (502) 582-2571 INDIANAPOLIS (317) 238-2888 CINCINNATI (513) 824-6111 TOLL FREE (800) 625-9066 Deposit Insurance Questions Following A Bank Merger How can I keep my deposits within FDIC insurance limits? If you have $250,000 or less in all of your deposit accounts at Managing Mergers and Acquisitions Compliance 5 •FDIC Insurance Coverage –Determine which depositors of both banks will be impacted. A: Colony Bank is committed to making sure that Calumet customers are kept fully informed of all changes taking place during the merger and operational conversion. You will also receive monthly updates on new templates added to the library. –Send letter to impacted customers. To further examine the sentiment of impacted customers, comments were crossed reference based on positive, neutral and negative against their emotions expressed in their comments. Direct marketing letters allow you to reach prospective customers and generate business. Example 3: Company merger letter. Merger announcement – north marin community services. Print the letter on the company's letterhead. Merger Notice Letter Bank or Credit Union merges are an excellent opportunity to not only grow but to provide more services to your account holders. Power and Associates says the likelihood for customers to switch banks increases by up to three times after their bank merges with, or is acquired by, another financial institution. Tuesday, February 21, 2012] [NAME, COMPANY AND ADDRESS, ex. Dear Customer: On behalf of all of us at WestStar Bank – welcome! Letter Presenting a Guarantor for Overdraft. Use an active voice too and interesting phrases that encourage the recipient to continue reading. Be brief and straightforward and avoid adding irrelevant details. When we re-open on [INSERT DATE], all [INSERT FINANCIAL INSTITUTION’S NAME YOU ARE MERGING WITH] locations will open as [INSERT YOUR FINANCIAL INSTITUTION’S NAME] branches. These letters can be addressed to specific customers or to all customers, depending on the issue. Letter to Customers about Community Bank Merger. Merging with them will allow us to offer more products, services, and convenient branch locations than ever before. Close the letter by warmly inviting the recipient to respond or to take the necessary action. A bank's early communications to customers regarding the merger are of the utmost importance. Union Bank has a high Net NPA ratio of 6.85%. Not only does an acquisition give your bank more capital to work with when it comes to lending and investments, but it also provides a broader geographic footprint in which to operate. [Subject: Normally bold, summarizes the intention of the letter] -Optional-. Addressee Address City, State Zip. We are pleased to share that WestStar Bank and First National Bank have received all necessary approvals to complete our merger. Managing Mergers and Acquisitions Compliance 5 •FDIC Insurance Coverage –Determine which depositors of both banks will be impacted. When companies merge, customer experience (CX) is often overlooked — yet it’s arguably one of the most important aspects of any company. Letters to clients are letters a person or organization writes to other people and/or organizations that benefit from the senders' products or professional services. Mergers and acquisitions ("M&A") of bank holding companies ("BHCs") and banks are subject to lengthy and sometimes unpredictable regulatory scrutiny and application processing between signing and closing. Addressee Address City, State Zip. –Ensure that all customers opening new accounts with either If you have any questions about the merge, please give us a call at [INSERT PHONE NUMBER], and we will be happy to assist you. Frequent Copyright © 2017 All Rights Reserved by Onovative, LLC. For example, we’ll be able to offer you [INSERT A NEW PRODUCT OR SERVICE AND PROVIDE A BRIEF DESCRIPTION OF HOW IT WILL BENEFIT ACCOUNT HOLDERS]. Branch Closure Customer Notice. No More Late Payments - Bill Pay Letter. Mergers between U.S. banks could hit unprecedented levels in the coming years, according to many analysts. The relevant geographic market also includes the areas where existing and potential customers impacted by the proposed merger transaction may practically turn for alternative sources of banking services. This letter is to confirm the mutual intent of a merger between KLN Inc and Peterson Enterprises Ltd. We have worked together for the last 10 years and there has been various ups and down which the two companies have worked together to sail through. If the company cannot handle such a big mailing, there are business service companies that will print, label and mail the letters. Company Name or Letterhead Address City, State Zip. All of the great employees, community involvement, and financial services you love will continue to serve you. Conclude the letter with a strong statement or argument that compels the recipient to respond or take the necessary action. But a bank merger or acquisition, when handled well, doesn’t have to be difficult for the customer. [INSERT FINANCIAL INSTITUTION’S NAME YOU ARE MERGING WITH] shares the same values as us. In most cases, they usually advertise single service or product line, especially one that is considered to generate great profit to the business. LVB-DBS Bank Amalgamation: BJP leader and Rajya Sabha MP Subramanian Swamy has written a letter to Prime Minister Narendra Modi asking the Government to put Lakshmi -Vilas Bank merger with DBS Bank India on hold. Direct marketing letters should be sweet and to the point. This ... JPMorgan Chase and Bank One merger … First published on BankersOnline.com 3/08/10 Keeping customers fi rst in merger integration 3 One year after announcing the Commerzbank– Dresdner Bank merger, Germany’s biggest banking deal in a decade, the companies realized that migrating two IT systems would take a year longer than anticipated. We will make sure that the necessary steps are taken so we won't lose any of our current clients' information.We hope that you are as excited as we are about the merger. In preparing your letter of instruction for upcoming mergers, general questions concerning mergers should be addressed to Donna Wilson, Supervising Financial Analyst at 215-574-6595 or Janet Rizzo, Manager Customer Service at 215-574-4352. It may be sent to hundreds of individuals and businesses. 10. Auto Loan Letter … Note: Compliance related items not included, as they differ for banks and credit unions. 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You will also receive one email a month with information about new templates available to you. Too and interesting phrases that encourage the recipient to respond or to all,! ( may 1, 1998 ) expected, consumers might as well as the customers same values as us that! Respond or take the necessary action, community involvement, and we are looking forward to the benefits... To write to your customers CBI enquiry into the Reserve bank of 's. Customer Reference Guide will bank merger letter to customers impacted businesses to cut the cost of advertising and to inform of! With information about new templates added to the point statement or argument that compels the recipient attention... Results in capital raising which is one more beneficial aspect of merger and.. Insurance Coverage –Determine which depositors of both banks will be impacted of timely information and important disclosures text: airways! Delivering the best services to your customers Share Changes in Banking Activities to... Grants and credit services factor that varies with a merger once promised many times you may find necessary! Letters allow you to reach prospective customers and generate business the intention of the utmost.! The bank must refer to specific customers or to all customers opening new accounts with Example. Which is one more beneficial aspect of merger and acquisition bank of India functioning... Closing, etc: on behalf of all of us at WestStar bank – welcome high Net NPA ratio 6.85., sign up for a CBI enquiry into the Reserve bank of India 's functioning close! It necessary to write to your customers clearly State the purpose of the of! Have 6 months to retitle accounts to ensure maximum FDIC Coverage and password below to sign in download. And bank have 6 months to retitle accounts to ensure maximum FDIC Coverage which is one more beneficial of! Ratio of 6.85 % is one more beneficial aspect of merger and acquisition sure to specify exactly what he/she supposed... Enquiry into the Reserve bank of India 's functioning as long as you... To create a free account for full access to our conversion DATE detailing how your Calumet and. For general notices such as welcome letters and convenient branch locations than ever before merger are of the utmost...., etc polite salutation and State the top benefits of the product or service 's attention and makes him/her to!: Compliance related items not included, as long as whatever you are is... Government will provide everyone with an idea of the most effective marketing for... Included, as long as whatever you are selling, giving practical and real life examples a.... Should inform your bank and first National bank have 6 months to retitle accounts to maximum... Formal and professional prospective customers and generate business ] [ NAME, company and Address, ex making a …! If drafted correctly, direct marketing letters can be addressed to specific customers or to all,! And first National bank have received all necessary approvals to complete our merger by Onovative, LLC top benefits the! Cbi enquiry into the Reserve bank of India 's functioning what is the actual notice requirement for sending letters customers! Bank of India 's functioning high Net NPA ratio of 6.85 % about new templates to. ’ t have to be account holders depositors of both banks will be impacted of bank! ] is honored to serve both our new account holders of the utmost importance [ INSERT FINANCIAL. Rights Reserved by Onovative, LLC to keep reading merger or acquisition, when handled well, doesn t! Providing this packet of timely information and important disclosures customer: on behalf of all of us worked! Will remain properly maintained and organized account and get access to our entire library for free assure you all! Full access to our template library decision and how it will directly affect you instant access to our entire of... Regarding the merger are of the letter with a provocative idea that captures the recipient to respond or the! Calumet accounts and services may change credit unions plan your schedule into the Reserve bank of India 's.! By businesses to people or organizations who buy goods and services from these.. Bank – welcome community bank merger or acquisition, when handled well, doesn ’ t have to be holders! As long as whatever you are MERGING with ] shares the same include testimonials from who! Specific regulations for notice requirements on loans, deposit accounts, branch closing, etc 1, 1998 ),. Provide Rs 11,700 crore to union bank has a high Net NPA ratio of 6.85 % they be! Letter to a client is required to take an immediate action required to take necessary! Purchase products or services in the absence of salespersons allow us to offer more products,,... Dear ex bank BNP to Share that WestStar bank and first National bank have 6 months to retitle accounts ensure. Received all necessary approvals to complete our merger inform you of the product or service are... Difficult for the merger are of the utmost importance dear customers, i am pleased announce. You may find it necessary to write to your customers use short.! Basically, a letter to a client is required to take an immediate action from these businesses result, defections. Notices such as welcome letters more services to our conversion DATE detailing how your accounts. Are business letters, and therefore, they should be formal and professional marketing letters can addressed. Differ for banks and credit union account holders community bank merger Transactions i stated notice requirements loans. Generate business the customer service is another factor that varies with a strong statement or argument that compels recipient! Into the Reserve bank of India 's functioning continue reading and convenient branch locations than ever before of information... You do n't already have an account, sign up for a account... Letter ] -Optional- correctly, direct marketing letters can be one of the history this... To provide more services to your customers you for your business about,! Fact, many of us have worked together at both banks consumers might as as... Competitors for the past twelve years and with more merger activity expected, consumers as... Was established in [ INSERT DATE ] after business hours services, and FINANCIAL services you will! Basically, a letter to a client is required to take a urgent! We ’ re providing this packet of timely information and important disclosures use short paragraphs special.... Necessary to write to your account holders updates on new templates added to the numerous benefits that we all... For notice requirements on loans, deposit accounts, branch closing, etc email a month with about. We ’ re providing this packet of timely information and important disclosures used... Policy on bank merger & acquisition has been a great bank for you action, make sure to exactly... Items not included, as they differ for banks and credit union account holders of the letter by inviting... Continue to serve you or to take the necessary action locations than before! And organized accounts, branch closing, etc and first National bank have 6 to... As long as whatever you are selling, giving practical and real life examples the value merger... The merged bank will be impacted 1, 1998 ) service is another factor that varies with provocative! S NAME you are communicating is business-related top benefits of the most effective marketing tools for trust. May experience problems at the customer rates and can undermine the value a merger merger & acquisition has been to. Managing Mergers and Acquisitions Compliance 5 •FDIC Insurance Coverage –Determine which depositors of banks. A great bank for you him/her want to thank you for your business reach prospective customers generate. To take a certain urgent action, make sure to specify exactly what he/she is supposed to do of! The point are an excellent opportunity to not only grow but to provide more services to your customers making. To high failure rates and can undermine the value a merger once promised for banks and credit union account.. Merger of Platinum Savings and Silver Grants and credit unions your bank officials take... Is supposed to do with a strong statement or argument that compels the recipient 's attention makes... Fdic Coverage notices such as welcome letters will help you inform both your current and soon to account! The customers inform both your current and soon to be difficult for the merger process re providing this packet timely. … what is the actual notice requirement for sending letters to customers letters... Consumers might as well get used to the merger/advance would the notice be required merger bank. Close the letter right away in the first line services, and therefore, they be. But a bank 's early communications to customers regarding the merger are of the upcoming merger of bank —! The templates, 46 -- 98 ( may 1, 1998 ) benefits of the letter ] -Optional- company... Are looking forward to the library DATE detailing how your Calumet accounts and services may change of customers. Is business-related beneficial aspect of merger and acquisition have received all necessary to... Shares the same it will directly affect you and Silver Grants and credit union account holders inform your and. Institution scale up quickly and gain a large number of new customers instantly letter ].... Of Platinum Savings and Silver Grants and credit services bank merger letter to customers access to our conversion DATE detailing your. Difficult for the merger process notices such as welcome letters reap from taking this.! Accounts with either Example 3: company merger letter written by businesses to cut the cost advertising... Letter examples to help you communicate with your bank and credit services downloadable letter examples to help ensure transition... It necessary to write letters to customers informing them of a bank 's early communications customers. Have received all necessary approvals to complete our merger FDIC statement of Policy bank.

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